As soon as you purchase any Paradise Square product, the delivery process begins! All deliveries will occur on weekdays during normal business hours (public holidays excluded). 

Delivery timeframes depend on the items you purchase: 

3 – 5 Days for furniture orders.
7-14 Days for a combination of furniture and non-furniture orders
Paradise Square deliveries are handled by reliable, contracted third-party transporters with a national delivery network.

How much is the delivery fee?

To ensure the most valuable delivery fee, each product has a specific delivery fee which can be viewed in your Shopping Cart before checkout.

R800 per order is the maximum cap for
R250 surcharge is automatically added to all deliveries outside of these main centres.
R1400 for orders to areas outside of Johannesburg – including surcharge.

Will you deliver to my area?

We deliver to all cities and towns within the South African borders. There may occasionally be a remote or high-risk area that may not be serviced by our couriers, but in these isolated cases, we will contact the customer to make alternative arrangements before the order is dispatched.

What if I am not home when delivery occurs?

Paradise Square’s third-party service providers will make a reasonable number of delivery arrangements with customers to ensure that delivery is completed. Should they be unable to deliver after a reasonable number of arrangements, the goods will be returned to our warehouse. We advise customers to see our terms and conditions for more information.

How can I track my order?

Our distribution office will email tracking details to you as soon as your order has been dispatched. The tracking number may be used to track your parcel directly with the 3rd party courier or with our distribution office. This can be done telephonically or on the relevant websites.